It’s go time! After many, many months of planning, testing and refinement, we have just launched the new Payment Times Reporting Portal on Monday, 16 February 2026.
We are continually looking for ways to improve how we support our regulated community to meet their reporting obligations. This release is the last significant step in implementing the Government’s reforms to the Payment Times Reporting Scheme and delivers a more streamlined, intuitive system with simpler, faster processes.
In this edition, read about:
- the system outage to cutover to the new portal
- our new user support materials
- the annual update to the Small Business Identification Tool (SBI Tool), plus
- important reminders about reporting and our online events.
System outage during portal cutover
The portal will be unavailable from 5:00pm AEDT on Friday 13 February 2026 for system upgrades. The new portal will be available from 9:00am AEDT on Monday 16 February.
New user support resources
We have developed a comprehensive set of resources to help you navigate the portal with confidence. Visit the new Help and support to use the portal page on our website.
Questions and Answers from the new portal demonstrations
You can now find answers to the questions raised during our first portal demonstration webinar in the published Q&A from the new portal demonstrations document. We will update this resource shortly to include questions and answers from the remaining webinar sessions.
New User Guides
- User Guide: Getting started in the portal [PDF 1.87 MB | DOCX 1.33 MB]
- User Guide: Entity details [PDF 875 KB | DOCX 1.06 MB]
- User Guide: Entity information [PDF 2.38 MB | DOCX 3.35 MB]
- User Guide: Using the SBI Tool [PDF 1.05 MB | DOCX 1.40 MB]
- User Guide: Correcting the SBI Tool [PDF 856 KB | DOCX 1.06 MB]
- User Guide: Submit a standard report [PDF 1.32 MB | DOCX 1.76 MB]
- User Guide: Submit an AASB 8 report [PDF 1.59 MB | DOCX 2.12 MB]
- User Guide: Submit a report for nil small business payments [PDF 1.00 MB | DOCX 1.28 MB]
- User Guide: Submit a report for an entity in external administration [PDF 1.07 MB | DOCX 1.39 MB]
- User Guide: View or revise a report [PDF 724 KB | DOCX 789 KB]
- User Guide: Apply for more time to report [PDF 1.25 MB | DOCX 1.86 MB]
- Coming soon – User Guide: Reporting as a reporting nominee
- Coming soon – User Guide: Apply for an exemption from reporting
- Coming soon – User Guide: Apply to be a subsidiary reporting entity
Annual update to the SBI Tool
The 2026 annual update to the SBI Tool will be released next week following the launch of the new portal. We’ll notify our regulated entities by email as soon as it’s available.
Important reminders
Reports are due soon
Payment times reports for the reporting period 1 July 2025 to 31 December 2025 are due by 31 March 2025. If you need more time, you can only make an application for an extension before the due date.
Register to attend the final online portal demonstration
Event Details
Date: 19 February 2026
Time: 2:00 pm – 3:15 pm AEDT
Platform: Microsoft Teams webinar
You’re invited: online Stakeholder Liaison Forum
Join us to hear more from the Regulator’s Update, the new fast and slow small business payer incentives and stay informed about our regulatory work in the year ahead. Register now for the next forum on Thursday, 12 March 2026.
Need help or have questions
Thanks for staying engaged as we deliver these important improvements.
If you have any questions about the new portal or upcoming changes, we’re here to help.
- Email us with your questions about the transition to the new portal at engagement@paymenttimes.gov.au
- For questions about reporting, the SBI Tool, or compliance with the Scheme, contact us at support@paymenttimes.gov.au